How we can help
Patient, plain-English tech support for every device in your home — no jargon, no rush, no judgement.
Whatever the device, we've got you covered
Technology should make life easier, not more stressful. Whether it's a phone that won't cooperate, a TV that's gone blank, or an email you can't figure out — we'll come to you, sit down with you, and sort it out together.
Smartphones
Your phone should feel like a helpful companion, not a puzzle. We'll help you make and receive calls, send texts and photos, set up voicemail, manage contacts, download apps, and understand your settings — at whatever pace feels comfortable.
- iPhone (all models) and Android phones
- Calls, texts, photos and voicemail
- App setup and troubleshooting
- Security, passwords and Apple/Google accounts
- Transferring contacts and photos from an old phone
Computers
Slow, freezing, or just confusing? We'll diagnose the problem, clean things up, and show you how to use your computer with confidence. From Windows PCs to Apple Macs, we handle it all.
- Windows 10 & 11 and macOS
- Speed improvements and clean-ups
- Virus and malware removal
- Printers, Wi-Fi and peripheral setup
- File organisation and backups
Tablets
Tablets are wonderful devices for reading, browsing, video calls and entertainment — once you know how to use them. We'll get yours set up properly and walk you through everything you want to do.
- iPad (all models) and Android tablets
- Initial setup and Apple/Google account creation
- Apps, books, music and streaming
- Video calls with family and friends
- Screen brightness, text size and accessibility settings
Alexa & Smart Speakers
Smart speakers can play music, set reminders, answer questions, control your lights, and much more — but only if they're set up correctly. We'll get yours working and show you all the handy things it can do.
- Amazon Echo (Alexa) and Google Nest
- Initial setup and Wi-Fi connection
- Music, reminders and news briefings
- Smart home device control
- Troubleshooting and re-pairing
Email & Video Calls
Staying in touch with family and friends is one of the most important things technology can do for you. We'll help you set up email, send and receive messages with photos, and make video calls with ease.
- Gmail, Outlook and Apple Mail setup
- Sending, receiving and organising emails
- FaceTime, Zoom and Google Meet
- Sharing photos and documents
- Spam filters and inbox organisation
AI Assistants
Artificial intelligence tools are becoming part of everyday life — and they can genuinely be useful once you understand them. We'll show you what they can do, how to ask them questions, and how to use them safely.
- ChatGPT and Google Gemini basics
- Siri and Google Assistant on your devices
- Asking questions and getting helpful answers
- What AI can and can't do — and how to stay safe
- Practical everyday uses for AI tools
Smart TVs & Streaming
Modern TVs can do far more than just broadcast channels — but the remotes and menus can be baffling. We'll set up your streaming services, show you how to find what you want to watch, and make the whole thing simple.
- Samsung, LG, Sony and other Smart TVs
- Netflix, Hulu, Prime Video and YouTube setup
- Roku, Fire Stick and Apple TV devices
- Remote control setup and programming
- Wi-Fi connection and picture quality settings
Remote & Phone Support
Many problems can be solved without a home visit. We can talk you through a fix over the phone, or securely connect to your device remotely to sort things out — fast, convenient, and just as thorough.
- Phone walkthroughs for quick fixes
- Secure remote desktop connection
- Available Monday – Friday, 9am – 6pm
- No travel fee for remote sessions
- Great for follow-up questions after a visit
Simple, honest pricing
No hidden fees. No surprises. Just straightforward help at a fair price.
In-home visit
$160 and up
A flat fee covers the first hour, with a reasonable hourly rate after that. Travel included within the Coachella Valley.
Unlimited remote support
As low as $49 per month
One low fixed monthly fee covers unlimited phone and remote support calls. Cancel any time.
Phone consultation
Always free
A quick call to understand your needs and give you an honest quote — no obligation.
First hour just $88
Book your first in-home visit this fall and pay only $88 for the first hour — that's a great saving off our regular rate. Good through November 30, 2026.
Give us a call for a free 5-minute consultation — we'll let you know exactly what it will cost before we begin.
Areas we serve
We travel to you anywhere in the Coachella Valley. Remote and phone support is available everywhere.
Not sure which service you need?
Just give us a call and describe what's going on. We'll figure it out together.