We're your neighbors — and we're here to help
Desert SeniorTech was founded on a simple belief: everyone deserves to feel confident with technology, no matter their age or experience.
How it all started
Desert SeniorTech grew out of a frustration we kept hearing from people in our community. Seniors were being sold devices they didn't understand, given instruction manuals they couldn't follow, and left to figure things out on their own. Family members lived far away. Tech support hotlines were confusing and impersonal. And the local computer shop wasn't exactly designed with patience in mind.
So we decided to do something about it. We started visiting people at home — sitting down at the kitchen table, taking as much time as needed, and explaining things in plain, everyday language. No jargon. No rushing. No making anyone feel silly for asking a question.
Word spread quickly. What started as helping a few neighbors in both Palm Springs and Los Angeles has grown into a service that supports seniors right across the Coachella Valley area — from Desert Hot Springs to La Quinta, from Morongo Valley to Bermuda Dunes.
Meet the founder
About Keith Jefferies
Keith Jefferies has been a homeowner in the Coachella Valley for over 40 years and is now a full-time resident. With several decades in the I.T. industry, he has worked with everyone from homeowners and home-based professionals to small businesses and non-profits — the very clients his company ComputerUp was built to serve.
Now that Keith is a senior himself, he understands first-hand the frustrations that modern technology brings to regular folks who are simply trying to get their devices to work. As a Distinguished Instructor at UCLA Extension, he has developed courses that introduce computers and technology to people — with a special affinity for those who experience challenges with it.
Keith is a published author and public speaker, but his greatest passion is cooking good food for the soul. You will enjoy working with Keith and his tech helpers as they get to know you.
Our mission
To make technology accessible, understandable, and genuinely useful for every senior in the Coachella Valley — one friendly visit at a time.
Patience, always
We never rush. We take as long as you need, and we're happy to go over something twice — or ten times.
Honesty first
We tell you upfront what we can do, what it will cost, and whether it's worth it. No surprises, ever.
Community rooted
We live and work in the Coachella Valley. This is our community too, and we take that seriously.
No jargon
We explain everything in plain English. If we ever slip into tech-speak, just tell us — we'll start over.
Why seniors trust us
- We come to you — no need to pack up your device and drive anywhere
- We work at your pace — no rushing, no impatience
- We explain what we're doing as we go, so you learn, not just watch
- We're local — you're not calling a faraway call center
- We're upfront about pricing before we begin — no hidden fees
- We follow up — if something isn't working after our visit, call us